Customer Testimonials
Best customer service around! They answered all my questions and gave me answers to questions that I forgot to even ask. Made sure that I didnt jump into a buy without driving and getting all the information about the car. The whole team went above and beyond to satisfy my needs! Team 1 dodge,Chrysler has the Best Sales Manger Phillip Walker around. The dealership is very blessed to have this guy. Phillip had me a car picked out a good payment plan and a amazing salesman to finish the job all of this happen with 1 phone call. Great places to ...
Truly Exceptional Service Dept & Service Techs!!!! Traveling back to TX from the Smoky Mtns, Friday, May 29, 2022, at about 1 pm, my ‘14 RAM 1500 Ecodiesel stalled 7 mi E of Gadsden, AL. It would not crank. After calling AAA for a tow, I immediately phoned Team One CJDR, Gadsden. The Svc Adv Billy, assured me they'd diagnose it on arrival. At 4:30 pm, AAA delivered it. All the svc techs had departed for the day. The Svc Dir Gary, ran a computer diagnosis, finding 12 codes; 6 serious. Disaster on Friday! Billy suddenly appeared saying , in 5 mins, the techs DJ & Tommy would meet me ...
Great customer service and they make it easy to service your vehicle. Any issues with the car they bring it up to you and explain solutions to resolve it.
Always Friendly and fast Service. They have answered and discussed any concerns i have jad with my truck. Make you feel like family. They went above and beyond to help me with my truck.
Fast and friendly customer service. The staff were helpful, and took care of all my needs. The dealership is clean and sanitized also. Good experience.
Good service and quick service to repair an electrical issue with my 2015 Ram 2500. Associates called me to let me know the problem before they did the repair
Spoke with Leon B by email and phone. In and out within a couple hours. Got the Jeep for the wifey. Happy wife=Happy life. Finance team was very professional as well.
The service department is always courteous and fast. If you want your car serviced take it to this location. Jamie the manager of the service department is wonderful!!
Excellent customer service, from start to finish!! Bruce Kolz was great to work with, he listened to me and got me just what I wanted. He kept in communication with me throughout the entire process. Leo was very thorough and professional when giving me a walk through of my vehicle. I drove 5 hours to do business with this dealership and I will definitely buy from Team One CDJR again.
Superb experience. The truck I needed at the price I wanted. Excellent salesman with knowledge of product and financing. Would recommend dealership if asked for sure.
I can’t say enough about CODY HEYEN! After searching for several months in several states to locate my ideal dream Jeep Grand Cherokee, I finally found it at Team One CDJR in Gadsden, Al, 6 hours away from where I live. I couldn’t have asked for a better salesperson, Cody made my experience very pleasant and when a little snag almost ruined the deal, Cody worked diligently to save the sale!!! He made the process of negotiations stress free as we communicated through text messages until a deal was finally reached! If your looking to purchase a new or ...
This dealership made it possible to get in a Jeep I never thought I could afford. Ira and Nick did everything they could to make it possible. Was a pleasure working with them!
Very satisfied with the entire experience. The price was less than expected and the service was more than expected. I bypassed multiple dealerships in my immediate area because the Staff at those could not answer my questions about my Ram's upcoming maintenance to my satisfaction, whereas CDJR Gadsden Staff did. It was definitely worth the effort. I will definitely refer this dealership to my friends and associates looking to either purchase a vehicle or to service one they own.
We had the most wonderful experience with this dealership. Ira was very very helpful. We transacted our entire deal over the phone. Ira made our transaction very smooth. No hassles, No pushing, Ira conducted our transaction in a very professional way. He did not fast talk us, like so many car salesman does. Ira was very patient and kind as we asked every question about the vehicle we were inquiring about. And the BIG BLESSING WAS, they drove our vehicle all the way to our home, yes! HOME DELIVERY! We inspected the vehicle, and it was just as Ira had ...
It was very easy to schedule the oil change and tire rotation. The staff was very helpful. I would definitely recommend getting any service needed for your car or truck here.
I was very satisfied with the service team this time. In the past I have not been happy but with the present group it was good. They were professional and listened to me instead of laughing at me.
Text Jamie McKinney at 9:30 A.M. about getting my wife’s 17 Chrysler Pacifica serviced and she said to bring it on in. Got there about 10 and was promptly and cheerfully greeted by Jamie in the Service lane and after a brief conversation, I was told to make myself at home and she would let me know when it was ready. I was told it would be about 1 1/2 hours since they had to rotate the tires also. Approximately an hour later, Jamie text me to let me know my vehicle was ready. My wife had experienced a slow leak in one ...
Amazing experience highly recommended this dealership. John took good care of me. Simple easy car buying process. Very friendly staff i will definitely recommend them to anyone and if i ever need a new car i will use them again.
I received prompt, accurate estimate and service done "On Time", repairs were as stated, good workmanship. Friendly people to deal with, I would return and recommend this dealership.
John B was my salesman and we ended up spending several hours together getting everything straight. He was super patient and helpful and made the process fun
Great customer service. Super nice people. Would recommend this dealership to anyone. Mr. Bruce Kolz was super nice and easy to work with. My dream car is sitting in my driveway because of him
Carried my truck in for factory recall issues. The staff were very friendly and explained the problem and how they would resolve it. Overall very pleasant experiance.
Took my 2017 Pacifica in for service (oil and filter) and not only did I purchase a 4-Pack Maintenance Plan at a discounted price but also purchased a set of tires under the Buy 3 Get One for $1 promotion and applied for the credit card under another promotion for a $100 credit on my first statement. Jamie McKinney was very helpful and kept me informed during the whole process!! Kudos to the Team One CDJR crew!!
Brought my truck in for transmission service , staff was friendly, knowledgeable, and done in a timely manner. Was very satisfied with the service I received
Great work. Very pleased. Identified a preventative maintenance issue, and set appointment to fix it. Small rattle after work in dashboard. I'm sure they'll find it and handle it. Highly recommend.
Awesome customer service. Bruce has been a pleasure to deal with and Harrison was great too !! They had everything ready when I got there .
Bought a new Jeep Renegade and was pleased with the purchase. The length of time was too long, but the service was excellent . Will be going back in the future
The buying experience was good. The salesman was very nice. All the people we meet with us was very cooperative and seemed to take interest in our purchase.
Everything and everyone exceeded my expectations. Very qualified to explain the process of my service. When I paid my bill the service was exceptional with kindness also.
Great service. Got me in & out very quickly. Thomas the service advisor is the best. Very professional establishment. You can trust these guys to treat you right.
First time buyers. We were greeted by Austin and he was very friendly and helpful. He engaged in our conversation and answered any questions we had. We finished all the paperwork for our new car late in the day and several employees stayed late to make sure we had everything we needed. Enjoyed the process and would purchase another vehicle there again. Thank you Austin for all your help.
Great dealership and a friendly service department. Repaired my truck on time that they said would be ready. Check all my fluids and made sure that I was satisfied.
Great experience everybody sales manager sales people very friendly enjoyed my visit I would like to add why service department use paper floor mat and plastic cover for seat getting tired asking my butler to clean grease on floor mat and seat It’s really a perfect dearsh don’t have.
It was a overall pleasant experience Nelson helped me out an got me into a brand new 2018 Dodge Charger..Thanks Nelson your the best.....
Quick, easy, courteous service. The salesman, Harrison Mattingly was fantastic. Thank you! I would recommend this dealership to anyone. A very nice experience. Check them out.
The guy that checked my car in, Andrew Edwards, was extremely knowledgeable about my car. He knew what I should have done to my car and didn't pressure me to get anything fixed or changed that I didn't want to have done. I love taking my car to him because he makes you feel like you are one of his best friends while you are there talking to him. Never had better service from anyone else in the car industry. If you need an oil change or any other kind of repair go to Team One Chrysler Dodge ...
The service I receive was very professional. They gave me several estimates on the services I am going to have to have done. There is no surprises with any service I am going to have to have done. They are courteous and professional.
Was easy to schedule an appointment. Check-in was easy. Service manager explained the recommended services and the cost of services involved. Excellent customer service.
Phenomenal service. Definitely enjoyed the friendly staff and great hospitality at Chrysler Dodge Jeep and Ram they always treat their customers great while waiting on car services.
Harrison did a exceptional job and we really enjoyed and appreciated all he did for us ! We will definitely refer everyone to y’all! Thank you
Dealing with with everyone at Team One was a great experience. My wife and I were treated as though our time and business was important. Every member of the Team One team that we dealt with were very professional. Will do business again.
Very good dealership will visit again for service or in the need for another vehicle. Close to time for a New Jeep...Tyler Brothers made it easy and enjoyable
Does excellent work and very friendly and helpful, keeps you up to date on your vehicle and repairs , wouldn’t go any place else, very good work every time
Always does my service quickly and takes really good care of my vehicle. Let's me know if there is any scheduled maintenance or updates
The staff was all friendly and accommodating. I felt very comfortable and not pressured. I was able to leisurely walk around and look at cars. I would recommend them to others.
Everyone at the dealership was very friendly. Mary assisted us with our purchase of our keep she was very friendly and professional. She is also very laid-back not pushy. I would recommend her too friends and family.
Mary and the staff at Team One Chrysler Dodge Jeep in gadsden were very helpful and found me exactly what I wanted! I highly recommend them!
Originally, I was just browsing Jeeps with much uncertainty as to whether I was ready to buy or not! Mary Stell was so patient yet persistent with helping me make a decision that I don't regret! If you're looking to buy a new or used vehicle, shop team one and ask for Mary!! She's awesome!!
I took my car to Team One because I questioned what the other dealer told me. Glad I did. I saved on repairs I didn't need.
She's always smiling, excited to help her customers and invite them to the Team One family! You really can't go wrong with Rachel! She's looking for the best car at the best deal for her customers!
They listen to my concerns. Addressed my issues and gave me a quote to repair uo front. No surprises. Thomas was great to written with. I will be back
Good service and a good service department good sales department employees are very helpful fast service on vehicles and air service are very hard top gear to come look for me and my family who has been on a good farm
I am so grateful to CDJR of Gadsden..i went to Oxford first and the salesman was so cocky and degrading because I was a woman and I was in tears by the time I got to Gadsden. But when I met Ira he was so nice and I have never had a car buying experience as easy and fun as this one....the entire team there was nice and made you feel number one. I will use CDJR of Gadsden from now on
Outstanding group of guys! Techs are very friendly and helpful, service advisors care and are knowledgeable and care about your concerns! They take pride in customer service
Great dealership and very helpful employees. Always looking to help you out when needed and keeps you up to date on inventory and pricing. Great location and great selections.
Great service, friendly sales. my chrysler kept blowing turn signal lights and they fixed it fast!! Low prices compared to other dealerships and they promised an hour and they hit the mark on an hour. I will bring my car back here for sure.
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