Customer Testimonials

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Google Feb 11, 2025

I was fortunate and blessed enough to co-sign with my mom to get her a new car she loves Brandon and Austin pulled all the strings necessary to make my mom happy. Ever need a new car I strongly recommend these guys.

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Google Feb 10, 2025

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Google Feb 8, 2025

From the moment we arrived until we left our experience was great. Brandon listened to our wants and even made the best suggestion on a jeep for us. We would definitely deal with him and the dealership again.

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Google Feb 7, 2025

Great service, easy in and easy out.

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Google Feb 3, 2025

The sales force and finance depth are exceptional. This is the second jeep we have purchased from Team One and can't say enough good about our experience. Thanks to Mercedes, Dominic, and Tee Jay yall are the best. Go see them with your jeep or Chrysler purchase. They will do you right.

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Google Feb 1, 2025

go see Derek for your car needs! He is open to any questions and will be helpful in every way possible!

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Google Feb 1, 2025

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Google Jan 31, 2025

They made buying a car site unseen from two states away easy. I trust them with what they said. They never miss represent anything. Great experience!

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Google Jan 30, 2025

Very nice people to deal with. Got a great price on new truck and better than average value on trade

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Google Jan 30, 2025

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Google Jan 29, 2025

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Google Jan 29, 2025

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DealerRater Jan 29, 2025

love using team one CDJR!! They always make me feel like family..Highly recommend to everyone near and far

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Google Jan 27, 2025

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Google Jan 22, 2025

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Google Jan 22, 2025

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Google Jan 19, 2025

We had an appointment first thing in the morning to see a vehicle. When we arrived a little early the car was already pulled up and ready for us to test drive. Cody was extremely nice and helpful and by that evening we were back picking up the car.

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Google Jan 14, 2025

Speedy and friendly service. Best in the business hands down!

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DealerRater Jan 8, 2025

Mercadies is a pleasure to work with. She makes you feel like a valued customer. Mercadies is very laid back and that just makes the whole experience better.

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Google Jan 8, 2025

Jamie has always been very helpful in servicing my truck and making recommendations on services. Communicates extremely well and provides you with all the information you need to make decisions!

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DealerRater Jan 6, 2025

Enjoyed working with dealer. The sales person was laid back and not pushy. She took time to answer questions and show the highlights of vehicle.

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Google Dec 29, 2024

Cody was very helpful i told them what i could do and they didn't come back with a bunch of other crap. Just a deal that worked for me

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Google Dec 28, 2024

I didn’t think I was going to buy a new truck. The people here were very reasonable with my trade and gave me honestly a better deal than I thought. They were very very respectful and kind. I want to give a huge thank you to Mercadies for getting me into a new truck. Three days later my wife wanted a new car and Mercadies made that happen. She’s very nice and I highly recommend working with her. Overall experience was absolutely the best I’ve had when buying a vehicle. If I could give this a higher ...

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Google Dec 28, 2024

Mercadies and the rest of the team have been so great to work with!

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DealerRater Dec 26, 2024

If I can give this higher than a 5 star I would. They were very respectful and caring. They helped me pick the best truck that I wanted. They treated me like family the second I walked through the door. I would definitely recommend coming here for a vehicle.

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Google Dec 26, 2024

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Google Dec 24, 2024

Jamie was great

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Google Dec 24, 2024

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Google Dec 21, 2024

Cade in the service department is the absolute best!! Great communication, excellent customer service, just a great experience!

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Google Dec 19, 2024

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DealerRater Dec 18, 2024

Had a great experience here. Would recommend to my family and friends for future purchases! Thank you Mercedes for all your help, you made this purchase an easy one for us!

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Google Dec 17, 2024

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Google Dec 16, 2024

The service was good. The team was courteous and prompt.

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Google Dec 14, 2024

Great people to work with!!

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Google Dec 14, 2024

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Google Dec 11, 2024

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Google Dec 9, 2024

Went in to get a key fob programmed. In and out very fast. The cost was about what I expected. Customer service was good.

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Google Dec 9, 2024

Pleased with all interactions with the staff at Team One Jeep during our vehicle repair. Would recommend them. Would also like to thank Tommy and Jamie specifically for their help with questions I had during the repairs and for their professionalism and customer service.

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Google Dec 7, 2024

Great helpful service with a friendly environment! Derek Curry was very helpful to answer questions and makes car shopping more enjoyable.

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Google Dec 7, 2024

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Google Dec 7, 2024

Very professional and nice to deal with highly satisfied

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Google Dec 7, 2024

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Google Dec 6, 2024

Got my oil changed there and they were super nice! The waiting area was perfect for people with little ones they had an area with toys for babies to play my 4year old loved it would definitely recommend coming here 10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Google Dec 4, 2024

Traveling back home to Texas and got a msg to see dealer for service within 125miles on my ram 3500. My wife and kids went ahead in our minivan and I stayed back with the truck. Called around to nearby Dodge dealers and heard anything from “maybe in the next day or two we could look at it” to “It might be a week or so before we could get to it”. Then I spoke with Cade at TeamOne in Gadsden. I was pulled off of the highway by Tuscaloosa and my odometer said I was within 1 mile of making back ...

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Google Dec 2, 2024

The gentleman that took care of me was very nice, explained everything and prices before any work was done. Then sent a video and I love the detailed copy of the inspection they send you

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Google Dec 2, 2024

Salesman Brandon was very knowledgeable and helpful during our purchase. However, the time spent at the dealership during the actual purchasing process, seemed a little lengthy. Overall, we are satisfied with our purchase!

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Google Nov 28, 2024

Oryain was the best salesman. Was very informative about the vehicle we were there to see about. He helped with the whole process which made it very easy and stress free. Would definitely recommend. We will be back. Thank you CDJR of Gadsden.

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Google Nov 26, 2024

Here's a glowing review for a car salesperson: "I recently purchased a vehicle from Brandon and I must say, it was an exceptional experience from start to finish! Brandon and Austin both were extremely knowledgeable, friendly, and genuinely invested in finding the perfect car for me. They took the time to listen to my needs, answer all my questions, and made sure I was comfortable with every step of the process. Their professionalism, transparency, and honesty were truly impressive. They went above and beyond to ensure a seamless transaction, and their follow-up after the sale was outstanding. Ive ...

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Google Nov 23, 2024

Jaime was very professional and courteous. I called another Jeep dealership in the area and was told they don’t even accept service appointments. I would have to just leave my jeep there for two weeks or more until they could get around to it and Jamie was able to get me the next day, I would highly recommend this dealership

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Google Nov 22, 2024

Great sales rep in Derek Curry! Great help in Madison Silver! Just all around great service!!

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Google Nov 15, 2024

Great experience with the service department at the dealership.

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Google Nov 14, 2024

This Service Center with Jamie is top notch and the absolute BEST ALL AROUND!! I never have to worry about my Jeep being well taken care of because she always lets me know if something is needed. Thank you Jamie for your dedication to your customer and your commitment to providing the best service possible!! We love you!

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Google Nov 14, 2024

Awesome service department Itemized every concern I mentioned and addressed and solved each one.

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Google Nov 13, 2024

Derrick Curry was great

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Google Nov 11, 2024

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Google Nov 11, 2024

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Google Nov 9, 2024

Oryian was great! Very knowledgeable and patient. Only good things to say about the rest of the team as well.

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Google Nov 9, 2024

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Google Nov 8, 2024

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Google Nov 8, 2024

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Google Nov 8, 2024

Always receive professional and positive assistance whenever I need repairs or service to my vehicle Thank you for the opportunity to let you know how satisfied I am.

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Google Nov 6, 2024

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Google Nov 6, 2024

Always professional and quick to get you in for service and everything taken care of the first time!

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Google Nov 5, 2024

The salesman I work with was very professional and honest and helped understand what I was looking at and getting into. So if you want the best experience at Gadsden Team One CDJR ask Brandon.

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Google Nov 5, 2024

Was very nice and professional

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Google Nov 5, 2024

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Google Nov 5, 2024

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Google Nov 4, 2024

Awesome experience! They got me into the exact car I wanted. Everyone that works there is extremely nice and professional. Highly recommend them to anyone looking for a vehicle.

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Google Nov 3, 2024

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Google Nov 2, 2024

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Google Oct 31, 2024

First time at Team One Dodge the staff was very friendly. Not sure how to spell her name but Keira was very knowledgeable and friendly. Tommy out of service was a homeroom he was very friendly went beyond the call of duty to my specs and got my Dodge in order I want to tank him and Keira once again for the service I recieved. To be honest I am close to university Dodge in Anniston. That's another story gave Team ONE a try and loved it. I will get my car serviced here from now on. Thanks again,

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Google Oct 30, 2024

Courtesy, professionalism, ease of purchase, great selections and friendly staff! Will highly recommend Team 1 CDJR of Gadsden, AL for your next vehicle purchase!

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Google Oct 30, 2024

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DealerRater Oct 27, 2024

Received letter about trading in, so I decided to check it out. Met with Cody told him what I was looking for and he came through for my family and got us in a 2021 Chrysler Pacifica touring L. Definitely earned this review I didn't feel like just a commission while we were there.

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Google Oct 27, 2024

Received letter about trading in, so I decided to check it out. Met with Cody told him what I was looking for and he came through for my family and got us in a 2021 Chrysler Pacifica touring L. Definitely earned this review I didn't feel like just a commission while we were there.

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Google Oct 24, 2024

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DealerRater Oct 22, 2024

We decided to drive to that area and look at vehicles. It was a pleasant to talk to that sales person, there was no pressure. I would purchase another vehicle from her.

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Google Oct 22, 2024

My only business with Team One Chrysler Dodge Jeep Ram of Gadsden has been with their service department. I highly recommend both Carrie and Jamie. They are both very professional and I found them to be extremely customer oriented. The mechanic who worked on my vehicle, Tommy, was the same. He was extremely knowledgeable and was able to identify my problems quickly. I would highly recommend this dealership's service to anyone who asks. I plan to use only them for any maintenance or repairs I need in the future because of the way I was treated and the trust ...

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DealerRater Oct 20, 2024

Mercadies went above and beyond to find me the perfect car and great rate. Staff were super friendly and inviting would recommend anybody to buy their cars at this dealership!

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Google Oct 19, 2024

I cannot begin to explain to you the wonderful experience we had. Cody, our salesman was FANTASTIC! I HAVE NEVER had a salesman so nice, polite, knowledgeable and checked back with us making sure we are satisfied.It definitely made our buying experience so easy.

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Google Oct 18, 2024

They are very helpful and friendly staff

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Google Oct 12, 2024

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Google Oct 11, 2024

Always a pleasure doing business with Team One Chrysler Dodge. Carrie with customer service is the best. She is always helpful and patient. I truly appreciate her.

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Google Oct 11, 2024

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Google Oct 11, 2024

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Google Oct 11, 2024

Carrie and her service team were phenomenal!! We were stranded 6 hours from home on vacation due to a DEF exhaust injector gone bad, the service team stopped what they were doing, got the part and had us on the road the NEXT day!! The Chattanooga dealership wouldn't even look at it, Fort Payne at least put it on the machine but said even if they had the parts they couldn't fix it for 5-6 weeks, we are blessed to have limped into Team One Chrysler Dodge Jeep Ram in Gadsden - thank you ALL

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Google Oct 9, 2024

Great team, Dominic spent his day off of work to help get me out the vehicle that I owned for 12 years and into a new Jeep. These guys will help you get in what you want for the price you want

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Google Oct 9, 2024

Well, I took my 2018 Ram 2500 6.7L for a coolant flush to Team One Chrysler Dodge Ram Jeep and was I pleasantly surprised. Not only did they do an excellent job, their Service Tech, Tommy Cash, is truly a top notch professional. After the work was completed, I asked to speak with Tommy, and he took the time to go over some important points and things that I should keep a watch over. Just from our conversation, I could tell Tommy knows the 6.7L Cummins engine very well and how to best maintain it. I would not hesitate to have Team ...

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Google Oct 9, 2024

The vehicle was taken in for engine light on. Had it tested at another location and it said emissions problems. Took it to dealer and they said no leaks were found. Told spouse it was something about when the gas was put in. All okay now.

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Google Oct 9, 2024

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Google Oct 8, 2024

Cassie was fantastic she took great care of all my needs. She took her time to explain everything and was so knowledgeable with my service questions. She did not just tell how to do something, she walk out to my car and showed me how. Patience, caring great customer service. Team One I am a VP at a large corporation and you had better pay her well because I am coming after her for my next hire. I am always looking for the best and you have one named Cassie in the service department. I wish I had got her ...

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Google Oct 7, 2024

Carrie and Jamie at the Service Department are so friendly, helpful, and very detailed when going over the options I had, the recipe details, and cost. I'm pleased with the service and the team work they showed. GOOD JOB EVERYONE!!!! THANK YOU!!!

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Google Oct 7, 2024

I had Bern struggling with the corporate schedule system for awhile. I called this WONDERFUL GROUP OF PEOPLE, and spoke to Carrie, who was able to schedule me fir the next day! They took care of all my automotive needs, and checked on ME frequently! I'll definitely be back if needed. They are great.

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Google Oct 5, 2024

The best service I’ve had in a long time. I will not go anywhere else.

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Google Oct 4, 2024

Very friendly and knowledgeable.

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Google Oct 4, 2024

Good service Great salesman

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Google Oct 2, 2024

Cody was an acceptable salesperson. Very professional, right on top of things, made us laugh. We will stay in touch with him. Thanks Cody!

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Google Oct 2, 2024

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Google Oct 2, 2024

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Google Sep 27, 2024

Always do a good job on repairs service.And you always have a sense.Your vehicle is safe there.


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