Customer Testimonials
Always a pleasure doing business with Team One Chrysler Dodge. Carrie with customer service is the best. She is always helpful and patient. I truly appreciate her.
Carrie and her service team were phenomenal!! We were stranded 6 hours from home on vacation due to a DEF exhaust injector gone bad, the service team stopped what they were doing, got the part and had us on the road the NEXT day!! The Chattanooga dealership wouldn't even look at it, Fort Payne at least put it on the machine but said even if they had the parts they couldn't fix it for 5-6 weeks, we are blessed to have limped into Team One Chrysler Dodge Jeep Ram in Gadsden - thank you ALL
Great team, Dominic spent his day off of work to help get me out the vehicle that I owned for 12 years and into a new Jeep. These guys will help you get in what you want for the price you want
Well, I took my 2018 Ram 2500 6.7L for a coolant flush to Team One Chrysler Dodge Ram Jeep and was I pleasantly surprised. Not only did they do an excellent job, their Service Tech, Tommy Cash, is truly a top notch professional. After the work was completed, I asked to speak with Tommy, and he took the time to go over some important points and things that I should keep a watch over. Just from our conversation, I could tell Tommy knows the 6.7L Cummins engine very well and how to best maintain it. I would not hesitate to have Team ...
Our experience was very good. Dominic was very knowledgeable and answered my questions.
Cassie was fantastic she took great care of all my needs. She took her time to explain everything and was so knowledgeable with my service questions. She did not just tell how to do something, she walk out to my car and showed me how. Patience, caring great customer service. Team One I am a VP at a large corporation and you had better pay her well because I am coming after her for my next hire. I am always looking for the best and you have one named Cassie in the service department. I wish I had got her ...
Carrie and Jamie at the Service Department are so friendly, helpful, and very detailed when going over the options I had, the recipe details, and cost. I'm pleased with the service and the team work they showed. GOOD JOB EVERYONE!!!! THANK YOU!!!
I had Bern struggling with the corporate schedule system for awhile. I called this WONDERFUL GROUP OF PEOPLE, and spoke to Carrie, who was able to schedule me fir the next day! They took care of all my automotive needs, and checked on ME frequently! I'll definitely be back if needed. They are great.
Very friendly and knowledgeable.
Cody was an acceptable salesperson. Very professional, right on top of things, made us laugh. We will stay in touch with him. Thanks Cody!
Always do a good job on repairs service.And you always have a sense.Your vehicle is safe there.
The staff was great and helpful
Very pleased with service Very nice people
Went in for a recall and service was fast.
Carrie was super awesome and super helpful for me. She helped me get my jeep fixed right up with the issues I was having. She kept me updated on what was going throughout the whole process. I will definitely be doing business with her and the rest of the team at Team One CDJR. Thank you guys for all your help
Customer Service is absolutely Outstanding in the service department! Couldn't have asked for better!
Good people to work with they went above and beyond to make sure that we have the truck we wanted!!!!
Staff is very friendly and helpful.
Very efficient. Kept me informed of everything. Only wish they had changed the seeing from kilometers to miles like I asked at the beginning and I wouldn't have paid for the additive to the oil. All personnel were polite and patient. Carrie took good care of me and answered my questions
It's was great
Great place
Carrie in the service department was extremely helpful.
The service associate is always super helpful and courteous.
The service department was very helpful and worked diligently to get my vehicle fixed and back on the road.
Always a pleasant experience, the staff is always helpful and kind. The ladies at the service desk always get me right in for services, and are so friendly every visit.
Kristen was professional and listened/understood what we were looking for in securing a vehicle. She made our experience possitive.
First class Service Dept. Karri was over and beyond explaining detail.
I hadn’t been looking to buy a new vehicle, but a picture of a 2024 Tuscadero Jeep Wrangler popped up on my computer saying it was back for a limited time. I started to do some research on them and saw that the best deal on one was at Team One in Gadsden, AL, which is around 80 miles from us. It was actually $5000 cheaper than anywhere else. My husband called on Saturday night and reached Ziad. He said they still had it on their lot and that we could look at it on Monday. We drove down and asked for ...
Such a great experience at Team One. Derek was a pleasure to work with!
I had a great experience buying a car here. Our salesman was so kind and helped us find something that fits our growing family perfectly!
Mr. Bynum took care of us🙌🏻🙌🏻
Good service and attentive staff.
This place was great. They help me get a new car. I am satisfied.
Great buying experience!
I’ve had my truck serviced here twice now recently and have been very happy with the speed, quality and professionalism this dealership displays.
Always professional and courteous. I love Team One Chrysler Dodge Jeep Ram of Gadsden
Asked service to check wear on my Jeeps brakes. In and out in 15 minutes. No charge. Very pleased with how this was handled.
Excellent Service. Carrie kept me updated throughout the time my truck was in the shop. Repairs made as quickly as possible.
Winton for oil change and tire rotation love the service the service technicians as well as our service writers their great
Very friendly and made me an offer I couldn’t refuse. Help me get my dream jeep and service was very fast and friendly when dropped off for my oil change. Definitely recommend y’all going and ask for Brandon Bynum 🥰
A great experience from the moment I walked in until I left fully satisfied with my repair. Thank you
I personally dealt directly with the service manager, and she was awesome. She took very good care of me. The service department did a very good job on getting my truck in and out. It was a lot quicker than what I thought the dashboard had to be replaced and looks great. I’m very happy with the work that was done. I’m very happy with the service that I was given, and I would definitely be taking my vehicle there for any other . Fantastic job. The service manager did a terrific job very professional, and she kept me ...
Rating a 10
Doing business with Team One in Gadsden was a great experience. Actually, it was the best of all my dealings with a car dealership. Cody Heyden was very knowledgeable and professional in selling me my new Jeep Wrangler. He answered all of my questions and went over every detail in depth. There was no haggling!! I would, without question, buy another vehicle from Team One in Gadsden, and I'll always ask for Cody.
Jamie is the best person to work with. The work is always Completed on time as promised. Although my 2020 ram have any major issues routine maintenance is always a breeze when working with Jamie.
We were waited on as soon as we arrived on the lot. The salesman Brandon was very polite, respectful and helpful. He assured us that he would make sure we could get in a vehicle based on our financial and credit criteria. The process went well in a timely manner.
They have great communication. They very helpful.. I think it’s one of the best dealerships around here
Great experience! Highly recommend!
Carrie is the best Service Advisor. In a time where it feels like the term "good service" has been lost at most businesses. Both Carrie, and honorable shout-out to Jamie, these ladies have consistently given me Excellent service. They make me feel like a VIP customer every time. And the work performed by their maintenance and mechanic team...Same great service. I have taken my Ram 3500 multiple times and I always left happy with my interaction with them and Team One CDJR of Gadsden. When it is time to upgrade my next vehicle this is the only place ...
For the absolute best service experience go here!! These ladies took very good care of me and my 2023 Laramie 2500. I went to the original dealer to have an issue fixed under warranty. Transfer case output seal was leaking and they told me that the part was on backorder and would have to wait to get the part in to fix my vehicle. I called these ladies over service here at Team One and they not only went out of there way to find the part at another surrounding dealer they got me in quickly and repaired my vehicle in a ...
Brandon and the team were amazing despite me being out of state and with the CDK being down. He made sure I was updated daily and taken care of. One of the best experiences I had and it wasn’t even in person
I enjoyed the service I received at this dealership. They seemed concerned and called me every other day to give me an update on my truck. They found a number of issues that I had that had been overlooked previously. Even though it costed me a lot, it beat purchasing a new vehicle. As long as I live at my present location I will take my truck to this dealership.
Everyone was friendly and very professional
TJ Barnes Is a wonderful salesman made my choice easy . Also His knowledge of my new Jeep was amazing how much he knows about the vehicle he sales I will recommend Jeep .
Communication was done entirely on line negotiations went well and ended with a good price and finance rate . Very satisfied with the deal.
Shout out to Charles at Team One CDJR. Great doing business with you today!
*****UPDATE***** Following my previous review, I wanted to acknowledge the incredible customer service I received after my original post. The dealership reached out to me and went above and beyond to make things right by making sure I received the key fob they promised.. I appreciate their dedication to resolving issues. I'm now a satisfied customer and have changed my 4 star rating to 5 stars. Original Post: Had to take off one star because they would not return emails regarding the additional key fob they said they would mail me and never did. Otherwise, they were very nice and easy ...
Great people! Great service! Highly recommend!
Best service I’ve ever received at a dealership the whole team itself is just so hard working to take care of you and to make you feel welcome Brandon and oryain for getting me to fall in love with the car and Leo is the best manager I’ve seen at a dealership he made sure my needs were met not to mention how fast Austin handle financial so smoothly explaining every detail to the t the I knew I was getting the best deal and had the best care when it come to my payments not to mention ...
10/10 would recommend!! The easiest process and the best environment with great people!! Couldn’t have asked for a better experience with purchasing my first car! They made everything possible! Shoutout to TJ for making it happen!
Carrie was a pleasure to work with. Professional and knowledgeable.
This was my first time servicing my jeep at this establishment. I was very pleased with the service agent. She was very professional and got me in and out in a timely manner. The waiting room Was also very comfortable and clean. I would recommend this to everyone.
CDJR of Gadsden is the ONLY local Jeep Dealership I trust with my vehicle. They are courteous, professional, and timely with their services.
Great service
This place is awesome! The staff were extremely professional and everyone treated us like family! Brandon my salesman worked very hard to get me and my brand new 2024 jeep compass! He is awesome!
The staff was very informative, helpful, and nice. Jamie was the lady who helped me.
Great service. They stayed after hours to complete our vehicle purchase and then followed us to the gas station to fill up the tank. If you want this type of service ask for Dominique.
place to go good service , nice people.
Excellent customer service with minimum wait time.
Quick and easy check in and service. Kept me updated frequently and was courteous and helpful always . Would definitely recommend.
Cody, Leo, and Team One were absolutely incredible, putting me in my dream car. They went way beyond, to help us! Talk to Cody and Leo, I'm sure they'll go beyond for you also. Tina