Customer Testimonials
Adam, JONATHAN and Jaime at Gadsden CDJR are awesome to deal with
They were very patient and detailed oriented. We discussed everything from buying my new vehicle, to everyday life... I would definitely recommend them to someone else looking for another vehicle.
I had a fantastic experience working with Allysa! She was professional, knowledgeable, and incredibly helpful throughout the entire car buying process. She took the time to understand what I was looking for (needed a specific SUV to fit my dog kennels) and made sure I felt confident and informed every step of the way. I truly appreciated her friendly attitude and attention to detail. I highly recommend asking for Allysa if you’re in the market for a new car!
Had a great experience with Brandon Bynum , he was honest and he was very on point , he got us exactly what we wanted with price and vehicle, I will definitely recommend people to him
Allysa is awesome!! She really knows her stuff and is able to answer all of my questions with confidence and clarity. Her attention to detail and friendly approach makes everything so easy.
The salesperson Allysa was very nice and helpful. I don’t like pushy and will walk away. She was not pushy let me take my time and answered all my questions.
Allysa is the best!! She listened to my needs and what I wanted and took the time to find the right car for me!! She’s amazing!!
I had such a great time working with Allysa. She was very knowledgeable, considerate, and very helpful. I didn’t know exactly what I was looking for in the beginning, but she did a great job getting me exactly what I was looking for. I would highly recommend her to anyone looking for a vehicle. She was patient and made sure to answer any and every question I had. 10/10 would buy from her again.
Allysa did a good job finding the vehicle for me. I was looking to lower my payment, and she was able to find the perfect vehicle for me. I was skeptical at first, but I ended up loving my Malibu more than the Camry I had.
I had a very good experience with my recent purchase. I am happy with how things went. I would work with them again.
Had been looking for a vehicle for my wife. Found one online and Brandon contacted me. Went in the next day and met him and after some negotiation, I walked out just a little while later with a great vehicle and a great experience. Brandon was great and everyone was very helpful.
Brandon was great! Great team, great exoerience!
Exemplary service from Brandon during my trade process. Great experience here.
I scheduled recall service with T1CDJR after reading other reviews. I am very pleased with the service. I had to delay a few days as I was out of town. No problem. They confirmed they had parts in stock. When I arrived I was informed of a different recall that I was still waiting for Ram to notify me of parts availability. They took care of both while I waited about 3 hours total. New to the area but I now know where I will go for service and my next vehicle when the time comes.
Team One of Gasden CDJR was an excellent experience for me and my wife. Oryain was helpful in the purchase of my 2024 Jeep Wagoneer S II. The overall sales experience from Oryain and the fiance manager was a smooth transaction. In the future we will choose this dealership again. Thank you Team One and Oryain.
Very satisfied with my purchasing experience.
I was traveling from Madison, MS to Centre, AL on Saturday and developed a coolant leak. I called Team One CDJR service department and talked to Jamie. She gave me the wrecker service they use and was towed in just before 1p their closing time.
Upon arrival Jamie acquired all my information and said the tech would look at my truck Monday.
Monday I was given the quote and the parts were ordered. Today (Wednesday) I picked my truck up ready for the road again. I appreciate Jamie’s professionalism and the parts department for getting the parts quickly and ... Read More Google - Feb 13, 2025
Fast friendly and quality at its best. Thank you all
I was fortunate and blessed enough to co-sign with my mom to get her a new car she loves Brandon and Austin pulled all the strings necessary to make my mom happy. Ever need a new car I strongly recommend these guys.
Brandon, sales representative, was wonderful!!! He did everything he said he would. Main issue now is: was to be contacted today to bring vehicle in for fuel-up, wash and check for the difference in the trade. Have not heard from anyone today. So…. Good with Brandon! Would definitely recommend him and I will buy from him again. As for the dealership/organization…. Verdict is out until they make good on their promise???
From the moment we arrived until we left our experience was great. Brandon listened to our wants and even made the best suggestion on a jeep for us. We would definitely deal with him and the dealership again.
Great service, easy in and easy out.
The sales force and finance depth are exceptional. This is the second jeep we have purchased from Team One and can't say enough good about our experience. Thanks to Mercedes, Dominic, and Tee Jay yall are the best. Go see them with your jeep or Chrysler purchase. They will do you right.
go see Derek for your car needs! He is open to any questions and will be helpful in every way possible!
They made buying a car site unseen from two states away easy. I trust them with what they said. They never miss represent anything. Great experience!
Very nice people to deal with. Got a great price on new truck and better than average value on trade
love using team one CDJR!! They always make me feel like family..Highly recommend to everyone near and far
Over all this was a super long process. My husband got there at 8:30 and we didn’t finish until around 4.
We had an appointment first thing in the morning to see a vehicle. When we arrived a little early the car was already pulled up and ready for us to test drive. Cody was extremely nice and helpful and by that evening we were back picking up the car.
Speedy and friendly service. Best in the business hands down!
Mercadies is a pleasure to work with. She makes you feel like a valued customer. Mercadies is very laid back and that just makes the whole experience better.
Jamie has always been very helpful in servicing my truck and making recommendations on services. Communicates extremely well and provides you with all the information you need to make decisions!
Enjoyed working with dealer. The sales person was laid back and not pushy. She took time to answer questions and show the highlights of vehicle.
Cody was very helpful i told them what i could do and they didn't come back with a bunch of other crap. Just a deal that worked for me
I didn’t think I was going to buy a new truck. The people here were very reasonable with my trade and gave me honestly a better deal than I thought. They were very very respectful and kind. I want to give a huge thank you to Mercadies for getting me into a new truck. Three days later my wife wanted a new car and Mercadies made that happen. She’s very nice and I highly recommend working with her. Overall experience was absolutely the best I’ve had when buying a vehicle. If I could give this a higher ... Read More Google - Dec 28, 2024
Mercadies and the rest of the team have been so great to work with!
If I can give this higher than a 5 star I would. They were very respectful and caring. They helped me pick the best truck that I wanted. They treated me like family the second I walked through the door. I would definitely recommend coming here for a vehicle.
Jamie was great
Cade in the service department is the absolute best!! Great communication, excellent customer service, just a great experience!
Had a great experience here. Would recommend to my family and friends for future purchases! Thank you Mercedes for all your help, you made this purchase an easy one for us!
The service was good. The team was courteous and prompt.
Great people to work with!!
Went in to get a key fob programmed. In and out very fast. The cost was about what I expected. Customer service was good.
Pleased with all interactions with the staff at Team One Jeep during our vehicle repair. Would recommend them. Would also like to thank Tommy and Jamie specifically for their help with questions I had during the repairs and for their professionalism and customer service.
Great helpful service with a friendly environment! Derek Curry was very helpful to answer questions and makes car shopping more enjoyable.
Very professional and nice to deal with highly satisfied
Got my oil changed there and they were super nice! The waiting area was perfect for people with little ones they had an area with toys for babies to play my 4year old loved it would definitely recommend coming here 10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Traveling back home to Texas and got a msg to see dealer for service within 125miles on my ram 3500. My wife and kids went ahead in our minivan and I stayed back with the truck. Called around to nearby Dodge dealers and heard anything from “maybe in the next day or two we could look at it” to “It might be a week or so before we could get to it”. Then I spoke with Cade at TeamOne in Gadsden. I was pulled off of the highway by Tuscaloosa and my odometer said I was within 1 mile of making back ... Read More Google - Dec 4, 2024
The gentleman that took care of me was very nice, explained everything and prices before any work was done. Then sent a video and I love the detailed copy of the inspection they send you
Salesman Brandon was very knowledgeable and helpful during our purchase. However, the time spent at the dealership during the actual purchasing process, seemed a little lengthy. Overall, we are satisfied with our purchase!
Oryain was the best salesman. Was very informative about the vehicle we were there to see about. He helped with the whole process which made it very easy and stress free. Would definitely recommend. We will be back. Thank you CDJR of Gadsden.
Here's a glowing review for a car salesperson:
"I recently purchased a vehicle from Brandon and I must say, it was an exceptional experience from start to finish!
Brandon and Austin both were extremely knowledgeable, friendly, and genuinely invested in finding the perfect car for me. They took the time to listen to my needs, answer all my questions, and made sure I was comfortable with every step of the process.
Their professionalism, transparency, and honesty were truly impressive. They went above and beyond to ensure a seamless transaction, and their follow-up after the sale was outstanding.
Ive ... Read More Google - Nov 26, 2024
Jaime was very professional and courteous. I called another Jeep dealership in the area and was told they don’t even accept service appointments. I would have to just leave my jeep there for two weeks or more until they could get around to it and Jamie was able to get me the next day, I would highly recommend this dealership
Great sales rep in Derek Curry! Great help in Madison Silver! Just all around great service!!
Pretty typical dealership, online price was to get you in the door, a better price if you finance with them, but waisted 3 hours trying to convince us to not go with the pre-approved loan we already had with our bank, added 1800 for a protective coat that we didn't ask for that washed off as soon as it rained, we drove 2 hours and still got a pretty good vehicle although it overheated the first week I drove it. Still have not received our package and my temporary tag is expired. I got the email about referring someone but any other ... Read More Google - Nov 22, 2024
Great experience with the service department at the dealership.
This Service Center with Jamie is top notch and the absolute BEST ALL AROUND!! I never have to worry about my Jeep being well taken care of because she always lets me know if something is needed. Thank you Jamie for your dedication to your customer and your commitment to providing the best service possible!! We love you!
Awesome service department Itemized every concern I mentioned and addressed and solved each one.
Derrick Curry was great
Oryian was great! Very knowledgeable and patient. Only good things to say about the rest of the team as well.
Always receive professional and positive assistance whenever I need repairs or service to my vehicle Thank you for the opportunity to let you know how satisfied I am.
Always professional and quick to get you in for service and everything taken care of the first time!
The salesman I work with was very professional and honest and helped understand what I was looking at and getting into. So if you want the best experience at Gadsden Team One CDJR ask Brandon.
Was very nice and professional
Awesome experience! They got me into the exact car I wanted. Everyone that works there is extremely nice and professional. Highly recommend them to anyone looking for a vehicle.
First time at Team One Dodge the staff was very friendly. Not sure how to spell her name but Keira was very knowledgeable and friendly. Tommy out of service was a homeroom he was very friendly went beyond the call of duty to my specs and got my Dodge in order I want to tank him and Keira once again for the service I recieved. To be honest I am close to university Dodge in Anniston. That's another story gave Team ONE a try and loved it. I will get my car serviced here from now on. Thanks again,
Courtesy, professionalism, ease of purchase, great selections and friendly staff! Will highly recommend Team 1 CDJR of Gadsden, AL for your next vehicle purchase!
Will not buy another car from here. Sold me a car with a cracked wheel and will not replace it
Received letter about trading in, so I decided to check it out. Met with Cody told him what I was looking for and he came through for my family and got us in a 2021 Chrysler Pacifica touring L. Definitely earned this review I didn't feel like just a commission while we were there.
Received letter about trading in, so I decided to check it out. Met with Cody told him what I was looking for and he came through for my family and got us in a 2021 Chrysler Pacifica touring L. Definitely earned this review I didn't feel like just a commission while we were there.